Support
Help for the PebbleHoard Finance web app and the iOS and Android apps. Send a message, browse the guides, or manage your account.
Contact us
This is the support page linked from the Apple App Store and Google Play. Use the form to open a ticket with Illuminating Software LLC. We reply by email, usually within one business day.
Common questions
Short answers for the issues App Store and Google Play users ask about most.
Sign in and password
Open the app or go to app.pebblehoard.com/login. Use the same email for the web, iOS, and Android apps. If you forgot your password, choose the reset option on the sign-in screen.
Delete your account
You can permanently delete your PebbleHoard account from Profile in the web or mobile app — no ticket required. Step-by-step instructions: Delete account.
Privacy and data
See what we collect, how long we keep it, and your choices in the Privacy Policy. Product terms are in the Terms of Service.
Invoicing and payments
Invoices, the client pay portal, and Stripe Connect are documented in Invoicing & Stripe. On the mobile app, Stripe checkout opens in your browser.
Help guides
How-tos for portfolios, accounts, buckets, and sharing.
Getting started
Create a portfolio, add accounts, define buckets, and complete your first payday assignment.
Accounts & register
Starting balances, transaction kinds, running totals, transfers, and splits to items.
Sharing & portfolios
Permissions, invites, and how multi-user portfolios work on the home screen.
Help center
Full list of product guides, including income allotment, emergency fund, holdings, and invoicing.
Still stuck?
PebbleHoard is a product of Illuminating Software LLC. Send a message above and we will help you from there.